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Customers can browse products by category and subcategory.
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Customers can create complex orders with multiple ship-to-addresses in one
simple checkout process.
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Products and product options can be changed from the shopping cart page. No
need to remove and re-add items if the customer decides to change the
selected options.
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Configure Site Administration users with 4 levels of role-based security
permissions to control their access.
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Administrator (Full Control)
- Can work with users, suppliers, carriers, locations-taxes, and configuration
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Product and Order Maintenance - Restricted to working with orders (including
credit card information), products, featured products, and
categories/menu.
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Order Maintenance - Restricted to working with orders (including
credit card information).
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Product Maintenance - Restricted to working with products, featured
products, and categories/menu.
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Set up cross selling opportunities with the "You May Also Like" feature.
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Customers can spread the word about your site with the "Email a Friend"
feature.
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Customer Account feature promotes customer service and repeat customer sales.
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Saves all customer billing information. Updates this information each time an
order is placed.
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Saves all customer ship-to-addresses.
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Automated request forgotten password feature.
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Update their account information (contact information, billing information,
password, and credit card information).
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View previous order details and print order receipts.
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Check the status of a current order and track shipments in current orders.
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Update their address book of ship-to-addresses.
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Automatically sends emails in a variety of situations
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Sends emails to customer and site administrator when order is placed.
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Sends email to customer when order is shipped.
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Sends email to customer when forgotten password is requested.
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Sends email to site administrator when a payment is charged back.
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Checkout progress bar shows customers where they are in the checkout process.
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Link to printer-friendly order receipt after placing order.
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Highly customizable storefront design. Every aspect of the user interface can
be easily changed to suit your needs. This includes, but is not limited to,
fonts, images, backgrounds, and buttons. Create a new professional looking
e-commerce website or merge your existing site into the FIT e-Commerce system.
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Cascading Style Sheets enable centralized control over many design aspects of
the storefront user interface. The storefront is entirely CSS-driven (no
embedded font-tags, etc.) so advanced users can quickly make changes that
affect the entire storefront.
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Products can be displayed 4 to a row with 150x150 images, or 2 to a row
with larger 250x250 images on the subcategory pages.
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Set the exact order in which categories should be displayed in the dynamic menu
bar.
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Set the exact order in which subcategories should be displayed under each
category.
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Upload category images and add category descriptions (HTML tag enabled).
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Upload subcategory images and add subcategory descriptions (HTML tag enabled).
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Activate/Detactive products, subcategories, and categories. Deactivated items
are not shown in the storefront, but remain accessible from the Site
Administration Control Panel.
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Uses Microsoft SQL Server database.
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Create and modify an unlimited categories, subcategories, and products.
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Assign products to multiple categories/subcategories.
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Clone product options to quickly add similar products.
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Easily upload product images to the web server using FIT e-Commerce Site
Administration Control Panel.
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Specify 4 main images per product: thumbnail (small), subcategory (medium),
product (large), and detail (very large).
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Unlimited additional images in two sizes: thumbnail (small) and detail (very
large).
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Detail images open in new browser window from links on product pages.
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Display sales price in red when present with strike-through on list price.
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Enhance your product description with HTML tags.
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Make products active/inactive. Inactive products are not displayed in the
storefront.
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Track inventory on a product by product basis. FIT e-Commerce automatically
updates (decrements) inventory levels when an order is placed, and updates
(increments) inventory when an order is returned or cancelled. The inventory
tracking option can be turned on/off for each product.
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Add images for display on each category and subcategory page.
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Add category and subcategory descriptions. Enhance these descriptions with HTML
tags.
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Control the order in which categories and subcategories are displayed in the
menu.
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Add product options (e.g. size, color, etc.).
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Choose product option format: drop-down list, radio buttons, checkbox, textbox,
or text area. The textbox and text area input fields allow customers to enter
custom information such as initials to be engraved on an item, or a message for
a gift card.
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Add product option descriptions. Enhance these descriptions with HTML tags.
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Add product option images.
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Make product options required (e.g. customer must choose a "color").
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Control the order in which product options are displayed
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Add unlimited option choices to each product option.
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Assign positive or negative pricing for each option choice (e.g. add $15 or
subtract $5).
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Control the order in which option choices are displayed (e.g. small before
medium, etc.)
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Create additional sales by displaying similar or related products with the "You
May Also Like" feature. Each product can have up to 3 related products.
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Easily locate products for editing using the product search feature.
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Instantly create new web pages with the click of a button in the Content
Manager.
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All content management functions are performed through a simple form based
interface. No HTML programming needed.
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Managed web pages use the same integrated design, layout, and style sheets
found throughout the entire system. This means they change along with the rest
of the storefront when changes are made to the style sheets or images used in
design/layout.
-
Add or remove links to the managed web pages on the footer of every page.
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Add or remove links to the managed web pages on the the site map
page.
-
Configure META tags used by search engines to index your site. Tags included
are the title, keyword, and description META tags.
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Specify page title (HTML tag enabled).
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Create and modify page content (HTML tag enabled). The Content Manager enables
site administrators to enter a wide variety of page content from simple text to
complicated HTML table structures with images.
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Content is king when it comes to optimizing a site for the search
engines. FIT e-Commerce was developed with search engine
optimization (SEO) in mind.
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Using the Content Manager store administrators can create and maintain content
rich "landing pages" specifically targeting desirable keyword phrases.
-
Add additional keyword rich content to the home page of the storefront without
compromising the design using a special "SEO Content" area (HTML tag enabled).
-
Configure META tags used by search engines to index your site. Tags included
are the title, keyword, and description META tags.
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On category, subcategory, and product pages, FIT e-Commerce dynamically creates
META tags for you when none are specified. For instance on the product page,
the title tag is a combination of the store name and the product name. If no
META description tag is supplied then the first 300 characters of the
product description is used.
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Pages that are not category, subcategory, or product specific, the META tags
used are created and maintained in the Content Manager.
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FIT e-Commerce includes a site map that is dynamically generated based on pages
in the site. Search engines use site maps to help find all the pages on a
website.
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Quickly integrate existing pages into a FIT e-Commerce storefront. This allows
you to keep pages that have already been indexed and may have good rankings.
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Easily search for orders by number, customer, date, amount, order status, etc.
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FIT e-Commerce supports the creation of partial shipments for each order (or
ship-to-address).
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Order status is automatically updated based on the actions taken. For example,
when you ship the last item in an order the order status is automatically
converted to "Complete".
-
Smart logic reduces mistakes by preventing common errors. For example,
shipments cannot be created until payment has been processed.
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Incomplete orders are prominently listed along with new orders so they get
the attention they need.
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Customers can view the status of their orders in the customer account area of
the store front. If shipment tracking numbers are entered, the
customer can track their shipments with various carriers that offer tracking by
clicking a link next to the order (or shipment) in question.
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Returned and cancelled items are automatically accounted for in reporting and
inventory tracking.
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When items are returned or cancelled the entire order is recalculated to
determine appropriate new totals. For example if a customer uses a promo code
requiring a $100 minimum order amount, and then returns an item which causes
the total amount to fall below the specified threshold, the discount from the
promo code will no longer be applied to the order, and the refund amount will
be adjusted accordingly.
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When using an integrated payment processor, refunds for cancellations and
returns are automatically processed.
-
All order payments/credits are recorded for later use.
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Unlimited order notes can be entered to track a variety of information about
each order.
-
Easily print packing slips to be included with each shipment. Packing slips are
branded with you logo and contact information.
-
Printer friendly order details (receipts) can be printed at any time from the
order processing pages.
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FIT e-Commerce integrates with
PayPal Website Payments Pro to offer an affordable all-in-one alternative
to more complicated, more expensive payment methods.
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Website Payments Pro enables direct, real-time credit card processing from
your website. Customers do not need to have a PayPal account to make purchases.
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PayPal Website Payments Pro offers the features of an
internet merchant account and payment gateway
, plus much more - at a lower cost.
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Credit and debit cards are accepted including: Visa, Master Card, American
Express, and Discover.
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For those customers who prefer to keep their financial information
confidential, Website Payments Pro enables secure payments from a
customer's PayPal account.
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Take credit card payments by phone, fax, or mail.
Website Payments Pro includes Virtual Terminal, which allows your customers the
flexibility to pay you with a credit card offline, with no PayPal account
required.
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Get industry-leading security. PayPal has
industry-leading fraud-prevention systems in place - and PayPal helps fight
chargebacks for you. Plus, you can control your level of risk - to allow only
the types of transactions you prefer.
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Support for PayPal's new Instant Order Notification (IPN) feature. For example,
if a chargeback is filed against you, PayPal notifies your installation of FIT
e-Commerce. The software immediately notifies you by email of the situation and
updates the order in the database to reflect the new status.
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PayPal Merchant Account is required. Obtaining a merchant account from PayPal
is free. A PayPal merchant account is a great asset because it can also be used
to facilitate all sorts of business transactions beyond the scope of the FIT
e-Commerce software.
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Click here for more information about PayPal's Website Payment Pro service and
learn why we believe it is the best new alternative in online payment
processing.
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Securely process credit card transaction using an encrypted Secure Socket Layer
(SSL) connection. Client must obtain SSL certificate separately from a
third-party Certificate Authority (CA).
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FIT e-Commerce calculates taxes using the shipping address based on tax rate
data stored in the database. Tax rate information must be entered by storefront
administrators and will vary due to the various tax law implications that
may apply. For more information consult an accountant or tax attorney.
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If you prefer to process credit card payments offline using an existing POS
system, then no payment processing integration is necessary. Just select the
"Manual" payment processing option.
-
If you prefer another payment processing provider, the professional developers
at Frisco IT may add support for that payment gateway into the FIT e-Commerce
software at no charge to you. Call us at
469.441.6713
to discuss the possibility.
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Conversion Report - See which items customers are adding
to their shopping carts, order abandonment statistics, percentage of items
added to shopping carts that are actually ordered, etc.
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Sales Report - Analyze your online store's total
revenue. The total revenue figures can be broken down by day, month, quarter,
and year.
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FIT e-Commerce allows customers to ship to multiple addresses in one single
order. This saves the customer time and effort while encouraging gift giving.
-
FIT e-Commerce automatically saves all shipping addresses entered by customers.
Repeat customers can easily reuse the saved shipping addresses and don't have
to enter the same information over and over.
-
Calculate shipping/handling costs based on order amount (e.g. $50 or less =
$5.99, $50-$100 = $6.99, greater than $100 = 8.99).
-
Calculate shipping/handling costs based on ship-to-address amount. Remember
each order can have multiple ship-to-addresses.
-
Set a fixed cost for shipping handling to apply to each order (or each ship to
address).
-
Make shipping free on orders (or ship-to-address totals) above a certain
amount.
-
Easily print packing slips to be included with each shipment. Packing slips are
branded with you logo and contact information.
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Specify up to 4 featured products to be displayed on the home page.
-
The featured products area is integrated into the custom design of the home
page.
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Create an unlimited number of promotional codes.
-
Apply dollar ($) discount, or percent (%) discount based on total order
amount.
-
Apply expiration date restriction to each promotional code.
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Specify minimum purchase required for use of promotional code
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Customers enter promotional codes on the shopping cart page during checkout.
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